How can I cancel my subscription?

You can cancel your subscription at any time up to one day before the renewal date. Here’s how:

  1. Log in to your account.
  2. Go to My Products.
  3. Locate your active subscription.
  4. Click Cancel.

Once canceled, your subscription will expire at the end of the current period and will not renew. However, your licenses will remain active until the expiration date. To maintain uninterrupted access, you can either keep your subscription active or reactivate it before the expiration date.

Once you cancel, we will ask you to complete a short survey to help us improve our services.

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