VAT tax was applied to my order when I have a valid VAT ID. How can I obtain a refund for the VAT amount of my payment?

In case you want your VAT amount to be refunded you will have to contact us via the contact form with your valid VAT ID.

If you are located in the US and have a tax-exempt certificate, please contact us and attach the document.

In addition, you can add your VAT number for your future purchases in the Billing -> Billing Information section.