How can I check the status of my refund? November 01, 2021 10:54 Updated If you want to receive additional information about the status of your refund, please submit a ticket to our customer support team and they will provide you with the latest update. Related articles Do you offer refunds? What is your refund policy? Can I cancel my order? When will I be reimbursed for the purchase price? What do I do if I have ordered the wrong product? How do I contact the Customer Support? VAT tax was applied to my order when I have a valid VAT ID. How can I obtain a refund for the VAT amount of my payment?