If you ordered the wrong product you can request a refund within 14 days from your purchase and make a new order with the product you wish to use.
If you would like to request a refund please contact our customer support team here.
Important Notice: Due to a high volume of inquiries, our response times may be delayed. We apologize for this, and appreciate your patience as our team works diligently to address your concerns. Thank you for your understanding! If you are experiencing licensing issues related to the Enscape 4.1 release, please visit our detailed FAQ document here