At Chaos, we strive to ensure a smooth purchasing experience. Below are details about our refund policy to help clarify eligibility and the process for requesting a refund.
Can I get a refund for my purchase?
You can request a refund for a new subscription purchase within 14 days of the purchase date. If you are within this timeframe and meet the eligibility criteria, please contact our support team to initiate your refund request.
Refunds for subscription renewals are not possible.
To avoid unintended charges, we recommend reviewing your renewal date and canceling your subscription in advance if you no longer wish to continue. You will also receive a reminder about your upcoming renewal. For more information please see Subscription Auto-Renewal, Cancellation, and Reactivation article
Are refunds available for subscription renewals?
Refunds for subscription renewals are not possible.
To avoid unintended charges, we recommend reviewing your renewal date and canceling your subscription in advance if you no longer wish to continue. You will also receive a reminder about your upcoming renewal. For more information please see Subscription Auto-Renewal, Cancellation, and Reactivation article
How do I request a refund?
If your purchase is eligible for a refund, you can reach out to our support team with your order details. We will review your request and process the refund accordingly.
Need Help?
If you have any questions about refunds or your subscription, our support team is happy to assist you.
Thank you for choosing Chaos.