I assigned a named license to a user in my Organization, but they keep taking floating licenses.

This user is likely using the product on two devices simultaneously, which engages two licenses. Each license (named or floating) can only be used on one device at a time.

When a user has a named license assigned to them, they will always engage the assigned license first. When the assigned license is already in use, they will engage a license from the floating license pool.

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