Licensing
- V-ray
- Anima
- Enscape
- How to fix "Failed to checkout Chaos license" error on Windows
- How to fix "Failed to checkout Chaos license" error?
- How to fix Windows that cannot generate its UUID
- Error -96
- What is a floating license?
- What is a "fixed license"?
Activation
- Enscape
- How to activate Chaos products?
- How to install Chaos products?
- How do I start using my Chaos product?
- How to sign out of the Chaos License Server? How to sign in using a different account?
- What happens if I lose my internet connection during rendering?
- Can I activate a license without internet connection?
Purchasing
- Anima
- Enscape Impact
- Enscape
- What are the prices of Chaos products?
- Can I add a seat to my existing subscription with the old price?
- Is my perpetual license affected by the price adjustment?
- When does the price increase take effect?
- Can I disable my auto renewal immediately because of the price increase?
- How to add a payment method?
Subscription
- V-Ray 7 and New Subscription Plans
- Enscape
- Corona 9 and New Subscription Plans
- Anima ALL Subscription Plans
- How can I cancel my subscription?
- Can I turn off the auto renewal of my subscription?
- What is included in a Chaos license?
- What will happen with my Pdplayer perpetual license?
- If I have an active term license, can I upgrade to the latest available version of the software?
- Are the monthly/annual/3-year term licenses valid for 30/365/1095 days or until the end of the month/year?
Account
- Enscape
- Anima ALL
- How do I change my payment method?
- To what address do I send my check to?
- How to log in with a different account
- What is a Chaos account?
- How do I create a Chaos account?
- What if I forget my password?
Support Options
- Enscape
- How to request a new feature?
- How to report issues to Chaos support?
- How do I contact the Customer Support?
- Do you support a forum?
- Are there any self-service support options?
- Do you have a guaranteed initial response time for technical support?
Educational
- Enscape
- Am I eligible for an educational license and Chaos Cloud credits?
- I am an educator. How do I prove my eligibility?
- What is a government-accredited educational institution?
- What is considered valid evidence of current enrolment?
- What is considered valid evidence of current employment?
- I received an email notification saying that my proof is invalid or incomplete. What should I do?
Trial
- Enscape
- Corona Trial
- What is included in my Free Trial?
- Is the Free Chaos Trial version a full one?
- Is there a free trial version?
- Who is eligible for a Free Trial license?
- What is a Free Trial License?
- How is the Free Trial license version different from the commercial version?