If your Veras render fails with a server or syntax error, try the steps below to resolve it.
Common issues include:
- Syntax errors in the log (e.g., SyntaxError: Unexpected token)
- “Veras render service error”
- “Internal Server Error”
To fix this:
- Confirm which authoring software you're using (e.g., SketchUp, Revit).
- Check that the Autosave folder path exists and is accessible.
- Try disabling Autosave as a test.
- Server outages are rare, but let us know if the issue continues.