What should I do if I ordered the wrong product?

If you ordered the wrong product, you can request a refund through our self-service refund feature within 14 days of purchase and then place a new order for the correct product, provided you are eligible for a refund.

Check if you’re eligible for a refund here.

How to do a self-service refund
Please see the article on self-service refunds here.

Place a new order
After your refund is processed, place a new order for the product you want to use.

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