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  1. Chaos Help Center
  2. FAQ
  3. Purchasing

Purchasing

  • How can I update my payment method?
  • What are the prices of Chaos products?
  • How do I download and print my invoice?
  • Payment Issues Guide
  • How can I buy Chaos products?
  • Do you offer refunds? What is your refund policy?
  • How can I check my upgrade options?
  • What do I do if I have ordered the wrong product?
  • What payment methods do you accept?
  • Can I pay via a bank transfer?
  • Why was my credit/debit card rejected? What should I do?
  • Do you offer special pricing for government institutions?
  • Are there any applicable taxes on purchases I have made through Chaos`s website?
  • How can I purchase Chaos Cloud Credits?
  • How can I place an order online?
  • Is it safe to put my credit card number on your website?
  • Do you accept debit cards?
  • Can I pay via PayPal?
  • What foreign currencies do you support?
  • Do you accept checks?
  • Do you ship any physical products?
  • Why do you need my address if you don't ship products?
  • Do you include tax in the prices listed on the website?
  • Why are you applying VAT to my order?
  • How can I check the status of my order?
  • How do I receive an invoice for my purchase?
  • I completed my online order and received confirmation. When will I get my license?
  • VAT tax was applied to my order when I have a valid VAT ID. How can I obtain a refund for the VAT amount of my payment?
  • How will I know when a payment is made or how much I was charged? Will I get an invoice?
  • I didn't receive the invoice for my order. What should I do?
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