For users who prefer direct assistance, Chaos provides an option to contact our Education team directly. Here’s how you can get in touch with us:
Contact Education Team Through the Help Center
- Visit the Chaos Help Center.
- Click on Contact Support to open the Submit a ticket.
Fill in your Email, Subject of your request and select the Chaos product you are using
- Choose Request type: EDU - Universities, Educators, Students and Graduatе
- Then select Your Role - Student, Educator, or Educational institution
- Select the most relevant category when submitting your ticket.
Here’s a breakdown of the categories and what they cover:
| Renewals and cancelations | Select this option when you need to renew your current licenses or subscriptions |
|---|---|
| Quote Requests, Orders and Special deals | For institutional pricing, volume orders, or information on special academic deals |
| Learning resources | Reach out if you need access to educational materials, tutorials, or other content both for your personal learning or to support your curriculum |
| Sponsoring | Choose this if you are interested in exploring sponsorship opportunities for your academic program or if your institution is interested in discussing potential sponsorship collaborations. ACADEMIC EVENTS |
| How to complete my purchase? | If you need help with the checkout process for student license purchase or have questions about payment |
| Verify my status | Use this option for assistance with the verification of your academic status |
| Student to Pro offering | Inquire here to learn more about our special offers for students and graduates transitioning to a professional license |
| Request a call back, book a meeting | Use this option to schedule a call or a meeting with a member of our team |
Note: Choosing the correct category helps us assign your ticket to the right team immediately, reducing wait times and ensuring faster resolutions.
Thank you for helping us provide you with the best support experience!