This error message appears when attempting to use the Intel GPU AI denoiser (3ds Max | Cinema 4D) in interactive rendering (3ds Max | Cinema 4D) without a compatible graphics card.
The compatible graphics card are:
NVIDIA:
- Graphics cards with Volta, Turing, Ampere, Ada Lovelace, Hopper, or newer architecture
- Driver version 522.06 or newer
AMD:
- AMD graphics cards with RDNA2 (Navi 21 only), RDNA3 (Navi 3x), or newer architecture
- AMD Software: Adrenalin Edition 23.4.3 Driver Version 22.40.51.05 or newer
Solutions:
- Make sure you are using a compatible graphics card
- Update your graphics card drivers to the newest available version
- Disable the interactive rendering denoiser under Render Setup > Performance > Interactive Rendering