Overview
This error message usually appears as:
[CommitEmbreeThread::threadProc] 1: Committing scene failed
It typically occurs due to an incompatible or missing installation of Microsoft Visual C++ Redistributable. This can happen after updating Windows or your host application (e.g., 3ds Max, Maya, SketchUp, Rhino, Revit, Cinema 4D).
Solution
To resolve this issue, you need to reinstall V-Ray or reinstall Microsoft Visual C++ Redistributable.
Option 1: Reinstall V-Ray
Download the latest version of V-Ray from the Chaos Download Center.
Run the installer and follow the on-screen instructions.
Restart your computer.
Open a new scene and check if the error persists.
Option 2: Reinstall Microsoft Visual C++ Redistributable
Go to the Microsoft Visual C++ Redistributable download page.
Download and install the X64 version: vc_redist.x64.exe.
Restart your computer.
Try using V-Ray in a new scene to see if the issue is resolved.
Need more help?
If the error still occurs after following these steps, contact Chaos Support with details about your host application and Windows version.