Crashes and errors
Articles about general troubleshooting and known issues
- Sending Enscape logs manually
- Contacting Enscape Support
- Why is Enscape not loading past 5% on my laptop?
- Why does my project look 'glitchy' or have many artifacts in it?
- What can I do to prevent 'Motion Sickness' when using VR?
- What should I do if I have VR connectivity issues?
- Why are my Enscape Assets appearing in my CAD program, but not in Enscape?
- What do I do if Enscape is crashing?
- Why do I get an error message when exporting a Standalone Executable in Enscape for Revit?
- Why does the Standalone Executable Export not work on my clients machine?
- What should I do if I install Enscape for MacOS Ventura and receive an error message that the "EnscapeApplication is damaged and can't be opened"?
- What should I do when I receive the message "A DLL required for this install to complete could not be run." during installation?